A-1 Credit Recovery & Collection Services Inc. ("A-1CRCS") mission is to be the leading provider of accounts receivable management and call centre outsourcing services in Canada by providing quality services to our clients and rewarding employment opportunities for our employees.


A-1 CRCS' core values guide and motivate us to do the right thing for our organization which encourages us to do our best for our clients. Instilled with a sense of pride and job satisfaction we strive for excellence each day. Our Core Values articulate what our company stands for and what we aspire to become, defining who we are and giving us a vision of our future.

  • Professionalism - We take pride and ownership in all we do and say.

  • Accountability - Responsibility of our actions that influence the lives of our customers and fellow workers.

  • Service Excellence - Giving the best and world class service and achieving excellence each passing day.

  • Integrity - To act with honesty and integrity without compromising the truth.

  • Teamwork - Listening to and respecting each other while working together to achieve mutually beneficial results.

  • Community - A sense of responsibility and contribution to society that define our existence .

  • Efficiency - Being efficient and effective in our approach to give best solution each time.

  • Diversity - Respecting the diversity and giving the best of the composition.

  • Personal Development - We value learning, feedback, coaching and mentoring.

  • Fun - Having fun and celebrating small successes in our journey to achieve big.

A-1 Credit Recovery & Collection Services Inc.
3200 Dufferin St., Suite 205
Toronto, Ontario M6A 3B2
Phone: 416-638-6868
Fax: 416-638-6867
Toll Free: 1-866-537-6868

Hours of Operation:
Monday - Thursday
8:30AM TO 8:00PM
Friday 8:30AM TO 5:00PM

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